Centre d'aide : Faq - La foire aux Questions

A smart terminal, like the Qobox Mini, goes far beyond a simple electrical outlet.

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It is capable of:

• Automatically adapt its power according to the availability of the network or the building,
• Optimize charging according to the most advantageous moments (off-peak hours, solar energy, etc.),
• To be controlled remotely via a mobile application,
• And offer advanced functionalities such as planning or consumption monitoring.

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In short, it is a terminal that thinks to save you money while making your daily life easier.

The Qobox Mini already includes an electrical consumption meter. The MID (Mesure Instruments Directive) certification, mandatory for consumer billing, is in progress and will be finalized in the 4th quarter of 2025. It will allow an official and verifiable measurement of the electricity delivered.

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The Qobox Mini is a terminal certified in accordance with European safety and performance standards. In particular, it is equipped with CE compliance, and other certifications guaranteeing its compatibility with electric vehicle charging standards. MID certification, which regulates the accuracy of electricity meters for billing, is in progress (see next question).

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Yes! The installation of the Qobox Mini can benefit from several assistance devices, such as the tax credit for energy transition (CITE) for individuals, or the ADVENIR program for professionals and condominiums. This assistance varies according to the profile (individual, company, trustee...) and the place of installation.

Yes, the Qobox Mini is designed to withstand outdoor conditions: rain, wind, heat or cold. It has an IP55 protection index which guarantees its watertightness and robustness. It can therefore be installed both indoors and outdoors, in complete safety.

The Qobox Mini adapts to all daily needs: it can be installed in an individual's home, in a company car park, or in semi-public places such as hotels, shops or private car parks accessible to the public. It is not intended to be installed on public roads (such as municipal roads or highways).

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Yes. From the Qovoltis app, you track your consumption, your charging history and even your savings. It's simple, transparent, and designed to give you control anytime, anywhere.

The Qovoltis terminal detects the overall consumption of your household and adjusts the charging power in real time. The result: you charge your car without disturbing your other electrical devices, and by taking advantage of off-peak hours to reduce your bills. More control, more savings, zero stress.

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Not at all. Our IRVE certified installers perform a diagnosis, install the terminal and connect it to your network. The installation is quick, discreet and in compliance with standards. And if you are eligible, we will support you in obtaining the financial aid available

To charge your electric vehicle at home, in a simple, fast and secure way. Thanks to Qovoltis, you benefit from smart charging that adapts to the consumption of your home, without ever causing a circuit breaker. It's more comfortable, more economical, and 100% connected.

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Absolutely. Our solution is integrated into your electric fleet or green mobility strategy, with centralized supervision of all your sites. You benefit from real-time data feedback, personalized billing and remote control. Scalability assured.

Fast and easy. We carry out a technical audit, manage the available aids (Advenir pro, CEE...), install the IRVE terminals with our certified partners, and ensure their commissioning. You don't have to manage anything: Qovoltis provides a turnkey solution.

Our terminals are smart, connected and stylish. They adapt in real time to the site's electricity consumption to avoid any overload and optimize costs. In addition, our digital platform allows you to track, manage and invoice refills easily, according to your needs (private, employee, visitor, etc.).

Equipping your company means anticipating the evolution of electric mobility for your employees, customers and partners. It also means promoting your CSR image, meeting legal obligations (LOM) and boosting your HR attractiveness. Qovoltis supports you to make it a real driver of performance and sustainable commitment.

Our terminals are connected 24/7: they automatically send alerts in case of anomaly. Our after-sales service based in France can intervene remotely or on site if necessary. Thanks to predictive maintenance, the availability of your infrastructure is always guaranteed.

It is a recharge that adapts in real time to the consumption of the building so as never to exceed the available power. Our technology optimizes each session to guarantee speed, security, energy savings and no overload. Ideal for controlling your costs and your environmental impact.

Not at all. Qovoltis takes care of the entire process: technical audit, management of administrative procedures (such as Advenir grants), certified IRVE installation and rapid commissioning. Our terminals are designed to integrate discreetly into all environments, from the basement of a condominium to the entrance of a hotel or a head office.

Our solutions are aimed at anyone who wants to offer smart and elegant charging: businesses, hotels, condominium managers, individuals or developers. Whether you have a company car park, a residential building or a detached house, we have an adapted, tailor-made, scalable and connected response.

Qovoltis provides you with a complete set of tools to facilitate your interventions:

• An Installer Portal to manage the commissioning and monitoring of terminals
• Detailed installation guides and technical data sheets
• Step-by-Step Video Tutorials Available Online
• And technical support available if needed in the field
• Everything is designed so that you can intervene effectively, independently.

Yes, our support team dedicated to installers is available and responsive. Whether for a problem with commissioning, connectivity or a technical question, you can quickly reach us by phone or via the Installer Portal. We are here to support you in the field, in real time.

Yes, the Qovoltis terminal was designed to make the work of IRVE installers as easy as possible.
Its compact format allows quick wall or floor installation, in residential as well as in business. It adapts to all types of connection (single-phase or three-phase), and the connections are accessible and standardized to simplify wiring.

In terms of configuration, commissioning is intuitive and 100% digital via the Qovoltis Installer Portal. Once the terminal is powered and connected to the site's Wi-Fi, you can proceed with remote activation: no complex settings to be performed on site.

Finally, to support each step, video tutorials, practical sheets and responsive technical support are available. The objective: to allow you to install and commission a charging station in less than 30 minutes.

It's simple! Fill out our online form, and our experts will contact you for a personalized study.

The contract is established over X years (e.g. 10 to 15 years). At the end of the day, you have several options: renewal, purchase of charging stations.

We ensure the operation and maintenance of the terminals throughout the duration of the contract, at no cost to you.

• No expenses: we finance everything
• New customers: attract drivers looking for charging stations
• Additional income: earn a commission on each recharge
• Legal compliance: comply with LOM obligations without investment

Compatible with Advenir, MID, CE, CE, IP65, certified Origine France Garantie.

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Because you offer much more than a terminal: an intelligent, scalable solution that is 100% made in France. Optimized charging, local after-sales service, intuitive app, V2G compatibility, premium design... Your customers benefit from a reliable, economical and rewarding product, you gain in efficiency, satisfaction and image.

Yes. The Qobox Mini was designed for professionals: compact, lightweight (25x25 cm), wall or foot compatible, with Wi-Fi, PLC or Ethernet connections. The installation is plug & play, with quick configuration via the dedicated app. Less time on site, zero technical hassles, and a smooth installer experience.

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A complete pack to sell easily: POS, posters, posters, web content, product visuals, demonstration kit and ready-to-use arguments. You also benefit from sales training, dedicated technical support and fast deliveries from our warehouse in France (D+2). A single product, all uses: individuals, professionals, condominiums → simplified stock.

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Qovoltis offers a flexible and transparent commercial policy, designed to facilitate the start and develop a lasting partnership.

Here's what you need to know:

• No minimum order required at launch: you can start gradually, at your own pace
• No exclusivity requested, but preferential conditions may be considered depending on the commitment and volumes
• An attractive margin, with decreasing prices depending on the quantities ordered
• Sales and marketing support from the first project
• And of course, access to a premium product, certified Origine France Garantie, which allows you to immediately differentiate yourself

Our objective: to build a win-win relationship that is simple to set up and profitable for you from the first sales.

The Qovoltis terminal was designed to meet the technical requirements of professional and private customers alike. It complies with current standards and adapts to all installation environments.

In particular, it responds to:

• The CE standard & RED directive, guaranteeing electrical safety and electromagnetic compatibility
• IRVE certification: installation possible by any electrician trained at level 1 to 3
• The OCPP 1.6J protocol, for compatibility with professional supervision systems
• The IP54/IK10 index, for weather and shock resistance, in outdoor use
• Linky compatibility, essential for energy management in tertiary buildings
• And it is certified Origine France Garantie, a guarantee of quality, traceability and reliability for your most demanding customers

These criteria allow you to offer Qobox to a wide range of customers: residential, condominium, SME, ERP, local authorities...

At Qovoltis, our goal is simple: to help you sell better, faster and with confidence.

That is why we provide you with:

• Commercial and technical training, to fully master the differentiating arguments of Qobox
• Ready-to-use marketing kits: product sheets, visuals, videos, videos, arguments, comparisons... everything you need to boost your sales online or at the point of sale
• Responsive technical support, to respond to your professional customers (installers) as soon as a need arises
• A local and reliable after-sales service, which strengthens the relationship of trust with your buyers
• And of course, a product certified Origine France Garantie, with high added value, in a rapidly structuring market

With Qovoltis, you have all the tools at your disposal to make a difference.

The Qobox is distinguished by its ability to combine performance, energy intelligence and high-end design, while offering a fluid and intuitive user experience.

Here's what makes the difference:

• Intelligent and economical charging: your terminal optimizes off-peak hours and adapts charging to your contract and your habits to reduce your costs.
• Remote control: you control everything from the Qovoltis app (launch, stop, schedule, consumption monitoring).
• Fast and connected installation: the Qobox is designed to be easily integrated into your home, in individual homes as well as in condominiums.
• Elegant design: discreet and refined, it fits perfectly into your environment.
• Proprietary and evolving ecosystem: automatic updates, data security, continuous software evolutions.
• Certified Origine France Garantie: local, transparent and committed manufacturing, with responsive after-sales service at your side.

Because it is a product with high demand, profitable, differentiating and simple to sell. With +50% electric vehicles every year, customers are looking for charging solutions that are smart, reliable and easy to install. Qovoltis is a premium call product, which generates in-store traffic and boosts cross-sales (EV accessories, power strips, home automation...). Up to €500 margin per terminal sold.

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Several configurations are possible depending on the layout of the condominium's parking spaces. The owner of the terminal will be the entity that will finance the purchase of the terminal. It can be either:

• In the case of shared or non-nominative places, the condominium will take care of the installation of the terminals, and will own them
• In the case of nominative/private seats, the user or the owner of the space will take care of the connection and installation of his terminal and will therefore be the owner of it

You buy a Qovoltis charging station, so you own it.

Several steps are required to install Qovoltis charging stations in a company car park:

• The company or building manager should contact Qovoltis
• A technical study is carried out by Qovoltis (drawing up a quotation, ordering the equipment and then planning and organizing the work);
• Qovoltis ensures the deployment of the shared infrastructure and Qovoltis terminals on shared or dedicated parking spaces for the company.

The installation of the shared infrastructure and the terminals is carried out by one of our IRVE approved installers. The time for initial installation is approximately 2 to 3 months from the time of the order.

At the end of this initial installation, one or more additional Qovoltis charging stations will be set up on request.

The installation of a charging station in a company can benefit from assistance from the ADVENIR program.

If you want to install a charging station in your business, please click contact us

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The Qovoltis charging station delivers a maximum charging power of 7.4 kW on a single-phase electrical network (single-family home) and 22 kW on a three-phase electrical network (residential or business building).
This power allows vehicles to be quickly recharged, of the order of 100 km of autonomy in 45 minutes, using three-phase power.
Intended for electric and plug-in hybrid vehicles, two models of terminals are offered by Qovoltis for installation, depending on the configuration of your parking space:

• A wall-mounted version “Qobox” S ” that attaches to the wall.
• A standing version “Qobox” Totem ”, fixed to the ground, which allows it to be installed on a parking space that does not have a wall in the immediate vicinity.

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